Hoping to add a second dog to our family, I stopped by a local shelter at 2:30 on a Sunday afternoon. I had no obligations until a 5 p.m. family birthday party, so I thought I had plenty of time to submit an adoption application.
I was wrong.
Long story short, at 4:55, 20 applicants were ahead of me. I gave up, thinking I didn't want to adopt from a facility with the apparent philosophy that applicants aren't "pet-worthy" unless willing to jump through multiple hoops, withstanding considerable, needless inconvenience. I've stopped by pet store adoption shows with a more consumer-friendly approach. Applications are displayed for the taking; better yet, you may submit one online for pre-approval. Animals are freely accessible to visitors. What a different experience!
I've been thinking of the needless rigmarole at the animal shelter as it may parallel HR and employment processes. While I understand doing the best one can on a shoestring budget, it highlights the dangers of not stopping to evaluate processes and ask whether each step assists--or hinders--one's goals. And I wonder: Are there ways in which we as HR professionals unknowingly construct unnecessary obstacles to employment? Are we (God forbid) displaying that attitude that you're not job-worthy if you won’t put up with needless and annoying bureaucracy?
I hope not. But to be sure, let's all audit our own hiring processes and eliminate unnecessary steps, delays, and other inconveniences along the way.
image by katsuma, flickr